Press 65 then enter. Power cycle the meter: Disconnect the power source for 30-60 seconds and reconnect. You will receive an SMS from Kenya Power with a generated prepaid token valid for your meter. Jan 3, 2024 · KPLC will then generate a prepaid token valid for your meter and send it via SMS after which you are required to key in the information on your meter box and press "Enter". Getting Electricity. Select your meter from the list provided or add a new meter number if yours is not available. Like any other technology industry, Kenya Power and Lightning Company face issues and most of them are hardware related. You purchase electricity tokens and load them into your meter. Visit the vendor and make payment for your choice; Give the vendor your meter number; Collect the 20 digit token from the vendor; Load the token on your meter and it is done. Click “Send” If you successfully send the message, you’ll receive an SMS with details of the last three purchased tokens. Type in the tokens code (20 digits) into the device and press the BLUE (Enter) button. Kenya Power will later generate prepaid token valid for your meter and send via SMS. Select Pay Bill from Eazzy Pay. Mar 5, 2024 · You can register up to 3 meters and the tokens/bill accessed can only be used on the 3 meters you have registered. How to conveniently pay for your KPLC Prepaid Token via M-pesa in Kenya. And all you must do is check the number written on these devices. 75 per unit (14% increase). 2 Easy Steps of applying for an electricity connection as follows: 1: Apply Online (https://selfservice. UNDERSTANDING YOUR PRE-PAID AND POST-PAID CHARGES The numbered items are the components of both the pre-paid and post-paid electricity charges which are exactly the same as per the Approval of Tariffs set by the Energy Regulatory Commission for Supply of Electrical Energy. What you need is the token number that you have purchased. APPLICANT’S DATA Jun 13, 2024 · Kenya Power revealed that 7. You are able to view the services available when you add the Kenya Power bot When applying for KPLC token meter installation, you’ll be required to present the following documents to KPLC. Kenya Power,, in turn, generates a Token by Nov 24, 2023 · Understanding KPLC Tokens and Prepaid Meters. The process involves updating the prepaid meter software. ” Finally, input or select your meter number to view the last three tokens purchased from KPLC. After these charges were abolished, the cost per token was increased, hence the reason why many Kenyans think they are receiving fewer units than before. Nov 4, 2021 · Paying Via KPLC M-PESA PayBill. Understanding your meter options is crucial for efficient power management. As we dive into the intricacies of Kenya Power and Lighting Company's (KPLC) token pricing in 2024, it's crucial to start with a clear understanding of the current token prices for both prepaid and postpaid customers. This is a special video regarding the INHEMETER Prepaid energy meter model on how to lo How to Apply for Kenya Power Connection Online In an effort to improve service delivery Kenya Power now has enabled application of power connection online. Kenya Power. Jul 7, 2024 · Buy a new Electricity token for any amount to receive the Update Token Meter Yako codes & follow the instructions given. Type your KPLC prepaid meter number 3 days ago · To load the tokens into your KPLC meter: Locate the tokens message in your phone’s message inbox. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter’s software. Board of Directors. KPLC Meter can be checked online using various gadgets such as mobile phones at the comfort of your seat. How to Remove Bypass in KPLC Token Meter. Worriless because we got To reverse your Kenya Power and Lighting Company (KPLC) prepaid meter tokens by visiting a Kenya Power and Lighting Company (KPLC) office, follow the steps below: If you do not have a social media account or if you do not have access to the internet at that time, you can alternatively visit a Kenya Power and Lighting Company (KPLC) office you Meter-Separation Name SUPPLY LOCATION District: Nature of Business Landmark/Route map/Site Direction New Type of Application Re-routing POWER DATA Additional Load Account No No. Jun 17, 2024 · Application. These codes will be sent via SMS to prepaid customers. Receive Update Codes. All you need is your mobile phone and enough money in your M-pesa account to pay for your KPLC Prepaid Token. Meter Location: Find the location of your meter by referring to column 3. Electricity billing in Kenya has improved . Here is a very simple procedure of how to Now let us get to the main question. Jan 3, 2023 · Kenya Power has over 4 million consumers on prepaid meters as the Company transitions to advanced technology that makes it easier for customers to purchase electricity. Domestic Customers Application Procedure. 92 to Ksh31. Apr 13, 2021 · Kenya Power, formerly Kenya Power and Lighting Company, is Kenya's national electricity supplier. The energy company will be responsible for avail the meter to you on your request. ) and sign the Supply Contract (see forms below). If Update is successful, your meter will accept the Electricity token. How to retrieve your KPLC Meter Number using KPLC Prepaid Meter Codes. If you are a Kenya Power Prepaid token user, you can easily buy KPLC token through M-pesa at the comfort of your own home. A well-functioning meter is integral to the recovery of consumption costs and the avoidance of the ramifications of the electricity theft. Remember that you cannot buy Kenya Power tokens via third party services. Depending on the meter type, specific codes are used to find Feb 21, 2024 · With the prevalence of KPLC prepaid systems, managing electricity consumption has become easier for Kenyan households. Update Token Meter Yako FAQs. How to check your electricity balance through E-Bill May 23, 2024 · KPLC token meters have various uses, ranging from reloading tokens to checking your meter number and electricity usage. This is the current price of a KPLC meter machine in Kenya. Faulty Components: Substandard or counterfeit meter components. Jun 5, 2024 · Tripped circuit breakers: Check that the circuit breakers for your meter have not tripped and are in the ‘on’ position. SMS with Token. Apr 2, 2021 · This article will show you how to load KPLC tokens to your meter. For more useful tips and tricks related to KPLC tokens, consider subscribing below to receive alerts whenever new content is published. ke, submit with the applicable documents (refer to customer checklist below). Discover the required documents, data, and details needed for a successful application process. Jul 15, 2024 · How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel. The USSD code is another way to check your token purchase history. Premium Application (above 25kVA) Standard Application (below 25 kVA) Type of Application: New Temporary Rerouting Group Application Meter Separation Account No. Check your meter number by dialing 100 on the meter and it will be displayed. In some instances, you can press 000# or 100# and get your meter number. Before the removal of the electricity fixed charges, the Kenya Power charges per unit were lower than the current rate. 0123456789102 Select business number - KPLC Tokens 3. May 17, 2024 · FAQs about KPLC . To use it, dial *977# on your mobile phone. Photo: @KenyaPowerLtd Source: Facebook. Nov 16, 2017 · To load the token via vendor, you will need to know your meter number before meeting the vendor. You will receive a confirmation SMS from AIRTEL MONEY immediately. Each token represents a specific amount May 16, 2024 · The Kenya Power and Lighting Company has done this through the prepaid token meter system, commonly called the Consumer Interface Units, introduced in early 2009. For Ksh1,000, they will now get 38. Choose the bank account number to pay from e. Next is to input your Airtel Money PIN. Using USSD Codes : Dial *977# and follow the prompts to select prepaid services, then choose the option for the latest token. : Additional Load Account No. Under reference option enter the full Kenya Power prepaid 11-digit meter number. With a deadline of August 31, 2024, looming, many Kenyans are actively working to upgrade their prepaid meters to avoid service disruptions. Once successful, you’ll receive an MPESA message confirming the transaction. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No. KPLC offers two types of meters: Prepaid Power Meters: These meters function similarly to prepaid mobile phone services. Buy KPLC Tokens via USSD Dec 23, 2023 · How can you get a KPLC token message? KPLC bot on Telegram provides real-time updates on various feedback such as delayed, prepaid tokens. Aug 24, 2018 · The first option is to check the token meter for a real-time KPLC tokens debt balance, while the second method is through using the e-bill method. Loss of revenue for Kenya Power. Enter the amount you wish to pay which A site plan in case you are applying for real estate, a mall, or an industry; Kenya Power site visit. Apr 15, 2021 · In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number. One of these is using meter tokens. To apply for KPLC meter, Kenya Power specialists will travel to your location after your application has been granted to conduct a site inspection to ensure that you meet their criteria. For the account number, type your meter number and check again to make sure it is correct. The update, which is free of charge, is crucial for customers to continue enjoying uninterrupted electricity services. Contact KPLC customer service to test and repair/replace the meter if the above steps do not resolve the . Sometimes you may delete the message with these digits without knowing. However, you cannot do all this efficiently if your KPLC token meter is not connecting. KPLC Customer Account Login KPLC SMS number – 95551 or 0703 070 707 | 0732 170 170 KPLC Telephone Number – 0203201000 Feb 14, 2024 · Types of Prepaid Meters in Kenya: Kenya Power recommends specific meter types for prepaid systems. Planned Power Interruptions. Please verify that the inputted number is correct. Jul 18, 2024 · Kenya Power. 3 days ago · In June 2024, Kenya Power and Lighting Company (KPLC) launched a nationwide campaign to update token meters, ensuring that all prepaid meters comply with the new Standard Transfer Specification (STS). : No. Kenya Power will send you a text message with your meter number and token number. In some cases, after providing the cause of the issue and sharing your meter number, Kenya Power generates the code for you online. Select Eazzy Pay from your Equitel menu 2. Power outages due to meter disabling. KPLC CIU Meter Not Connecting. While buying tokens, if you make a blunder of overpayment, do not panic Kplc process the refunds in case of an overpayment. KPLC Tokens: These are 20-digit codes generated by Kenya Power and used to recharge prepaid electricity meters. Key in the digits into the meter by pressing the keypads of the respective numbers provided and press ‘Enter‘ Feb 27, 2024 · By following these steps, you can easily retrieve your KPLC token account number directly from your meter box. KPLC generates a twenty-digit number as the token. Electrical meter or Energy meters help us know and track our consumption. A manipulated meter does not perform as it should. Select Pay bill and key in 88880 as the business number. 4,000 to about Ksh. Jul 18, 2019 · 10. [File, Standard] Kenya Power has announced to millions of Kenyans who rely on prepaid meters for electricity that they will need to update their token meters by August 31. ke) and Pay Online (via RTGS to KPLC Bank Account No. Select your meter from the provided list or add a new meter number if not available. Jun 14, 2024 · Steps to Update Your KPLC Prepaid Meter Token: 1. Step 1: Contact Kenya Power (KPLC): Start by contacting Kenya Power's customer service or visiting the nearest Kenya Power branch office or Huduma Centre KPLC desk to make the application. Some applicable types include Actaris, Conlog, Hexing, and Shenzhen meters. Enter the desired token amount. When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. Prepaid Token Re-Allocation Form. Feb 12, 2024 · Advanced Features: Prepaid and Postpaid Power Meters. So, how do you fix it? A woman paying her KPLC token through her mobile phone (L). Why is Update Token Meter Yako necessary? Dec 15, 2023 · 2. How do I load my KPLC token? Once you have purchased and paid for the token. Jan 1, 2024 · You need to go to the actual meter box, you cannot retrieve it online. How to Update the Kenya Power Token Meter. co. Mar 28, 2023 · This category will see the cost of tokens increased by 19%, from Ksh21. KPLC will then generate prepaid token valid for your meter and send via SMS. Input your full Kenya Power account number under the reference option. Jun 13, 2024 · Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. Dial 100 and then press enter or # SHENZEN Meter Box. 0123456789102 Select business number – KPLC Tokens 3. All prepaid meters must be updated by the deadline date to continue accepting tokens. In addition, the loan amount you request will be sent to your phone as tokens, in the case of prepaid customers, or used to clear your bill for post-paid clients. 4 million prepaid meters. Got to your SIM tool kit app and select M-PESA. Households that spend more than 100 units will have the cost of their tokens increased from Ksh27. Choose option 1: Buy Token. As a result, you require assistance. Steps to follow : M-Pesa Pay bill: 1 Enter KPLC prepaid business number 888880 or 88888 ; 2 Enter your 11 digit meter number Feb 15, 2021 · A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. Kenya Power will then generate a KPLC token number for your meter and send it to you via SMS. Enter the Kenya Power business number 888888 for postpaid. It is either on the top or side of the meter or feeder. Feb 14, 2024 · Meter Number: Locate your meter number by checking column 5 in the displayed list. Investor Jan 13, 2024 · Overview of KPLC Token Pricing in 2024 Understanding the Current Token Prices. KPLC will also show the number of units awarded for the purchase. Feb 10, 2021 · How to Pay KPLC Prepaid Token via M-PESA. Key in the 16 digit number sent to you by Kenya Power on your token device. Feb 22, 2023 · USSD Code Token History. All Kenya Power and Lighting Company meters come labelled with account numbers, including the feeder. May 30, 2022 · Tampering with meters is both unlawful and extremely dangerous due to the potential of electrical injury. 1. While in some occasions, the customer is urged to visit Kenya Power offices for further assistance. Enter it on the KPLC token meter and press ok. To know your Kenya power prepay meter number, follow the instructions or Key in to retrieve the number. This article provides a detailed, step-by-step guide on how to update your Token meter tokens effectively. Electricity supply has been made better through this company and the use of technology made it even better to buy tokens. ke, the electricity distributor explained that the process is seamless and only requires customers to make application. I am sure what brings you here is to know how to unlock KPLC token meter. Now that you have the token number follow these simple instructions to load your KPLC prepaid token. Jan 1, 2024 · Step 2: Enter the first part of your account number in the message field. HEXING Meter: Dial 804 then enter or # ACTARIS Meter: Press 100 and then enter or # Sep 4, 2019 · CONLOG meter box-Dial Dial #100 then enter or press # HEXING meter box-Dial Dial 804 then press enter or # ACTARIS Meter Box. Do you want to know How to change your KPLC username online? The electricity distributor has done a great job bringing customer care services close to their clients through their different platforms. To buy KPLC tokens using Equitel Money follow these steps. g. 5,000. If the issue persists, contact Kenya Power for professional assistance. Attach the following documents when submitting your application for connection. Aug 23, 2023 · Since M-pesa does not have a record of Kenya Power Meter numbers, it requests Daraja to validate the same with Kenya Power. The cost of KPLC token meter ranges from Ksh. Self-Service Portal. Feb 28, 2022 · KPLC offices. What is 'Update Token Meter Yako'? Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. Read on to understand the step-by-step procedure for Kenya Power check balance. ke , submit with the applicable documents . The prepaid token meter is a system consisting of a gadget that connects to the power grid to a small screen with input buttons that allow you to manage your power consumption. KPLC will send two 20-digit codes: a reset code and an update code. Select option 1: Prepaid Services (Token). Reconnect and check if resolved. The token inquiry SMS costs ten shillings. How to apply for KPLC token meters, costs . It is super effective with almost impromptu responses to their clients. Enter your M-Pesa PIN to confirm the transaction. Investor This includes Additional Load and Meter Separation applications. Th Aug 31, 2022 · 9. The contact centre numbers for all service-related issues include 95551, 0703070707, or 0732170170. With pre-paid Kenya Power meters, you need to buy tokens – similar to airtime scratch cards. 2. of Meters Required: Note: Attach copy of latest bill for additional load and meter seperation applications 2. However, the Kenya Power and Lighting Company (KPLC) has a clear process to help you reverse Jul 8, 2022 · Then select either “Kenya Power Bill for the postpaid bill” or “Kenya Power Prepaid for purchase of tokens. Jul 10, 2024 · In Kenya, updating your Kenya Power (KPLC) prepaid meter tokens is essential to ensure uninterrupted power supply. Kenya Power , the national distributor of electricity is converting its power consumers from postpaid billing and payment to pre-paid meters. You can also find this information in column 9. Investor Feb 14, 2024 · Learn the simple steps to apply for electricity connection from Kenya Power (KPLC) via the self-service portal. Jun 13, 2024 · All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. After you have bought the KPLC token, you receive a message with digits you have to key in on your KPLC token meter. Worry not though. KPLC sells electricity to millions of people country wide. It is pretty simple and gives you all information regarding your electricity account and is also used to make queries. SMEs Applications. Jun 12, 2024 · KPLC prepaid tokens meter. Follow the prompts to initiate an MPESA STK push menu. The update targets 7. If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up. D) or Passport for Non-Kenyans Jun 13, 2022 · By entering a code on the meter’s customer interface unit screen, a customer can purchase electricity tokens and credit units to his meter. Mar 6, 2024 · Kenya Power and Lighting Company (KPLC) is the primary provider of electricity in Kenya. Apply online by login to https://selfservice. Kenya Power Self-Meter Reading. Investor Jun 15, 2024 · KPLC token prices and calculations. Now you can buy Kenya Power tokens easily at your local shop or via M-PESA and Aitel money. Nov 26, 2019 · Method 2: Visiting Kenya Power and Lighting offices. You can also check KPLC last token through my power application. Oct 28, 2023 · Apply In-Person: KPLC Customers currently using a post-paid meter, can also switch to prepaid meters and have prepaid meter gages installed on their premises. Power Cycle the Meter: Disconnect from power supply. This means you no longer need to visit the Kenya power office to get connected to the power grid. 37168917674) press OK 4. 10 per unit. Premises requirements when applying for electricity connection Copy of National Identification (I. Kenya Power Regions. Follow the prompts to confirm the transaction and enter your M-Pesa PIN. How to buy KPLC tokens via Equitel. Enter your KPLC Prepaid Meter Number (e. Feb 2, 2018 · To purchase tokens via mobile money: M-PESA. Learn a simple hack to load KPLC tokens using a different meter in case of emergencies: Purchase Your KPLC Tokens: Buy token units through the official KPLC prepaid paybill number 888880 or alternative KPLC paybill numbers. Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. A stronger network connection enhances communication between the meter and the KPLC systems, facilitating smooth token loading. KPLC Token Prices. Contacts. 4. Up to this point, the information is just an overview. If you are a customer of KPLC, you may encounter various errors at some point. Carry your national identity card, the correct meter number, and all the transaction details along with you. Management Team. In the case of domestic users, a purchase of 10 tokens may be conducted. How to Purchase KPLC Prepaid Tokens: To buy KPLC tokens, users need their 11-digit KPLC meter account number. Kenya Power and Lighting Company (KPLC) will send two codes (20-digit numbers) via an SMS that you, our customer, will use to update your prepaid meter. ” 4. 4 million meters will be upgraded and warned that all prepaid meters not upgraded by the August deadline will not accept electricity tokens. Speaking to TUKO. Application We are encouraging all customers apply online https://selfservice. " Once a customer receives an SMS to update their meters from Kenya Power, they will follow the two steps: Feb 21, 2024 · Step 4: Strengthen Network Signal Improve the network signal strength by relocating the CIU closer to the meter box. Hello guys, Electricians, Electrical students, and Utility Customers. Is 501200 a KPLC Paybill number in Kenya? No, the KPLC token paybill is 888880. Damaged meter components: In rare cases, the meter’s internal parts could be damaged or faulty. Invention of technology in the modern world has made work easier for the majority. Mar 20, 2018 · READ ALSO: KPLC token delay. You will be provided with an Application Reference Number instantly. 99 to Ksh26. 3. How to Fix KPLC Token Meter Not Connecting. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. These include the mobile application, USSD code and their website. Then select “Prepaid Services” followed by “Latest Token. Wait 30-60 seconds. Sep 15, 2022 · These are all the details you need to buy Kenya Power tokens in Kenya. KPLC token prices vary a lot. Feb 28, 2022 · The physical meter or feeder. E-bill is an electronic email linked method used to check kplc prepaid token balance. Procedure To Load KPLC Token. Recovering lost Kenya Power tokens through my power App. Well, it is a common issue many KPLC prepaid customers encounter. Feb 21, 2024 · Choose option 1 to Buy Token. Connect your CUSTOMER INTERFACE UNIT to the mains power supply/ Socket and power it on. High token consumption and meter blocking. How Do I Check My KPLC Prepaid Meter Details? To check your KPLC meter registration details: Go to your message app. The purpose of the Kenya Power bot is to make it easier for clients to access the status of their postpaid and prepaid accounts. How to buy Kenya Power (KPLC) prepaid tokens via Equitel 1. For example, if your account number is 13698767877-02, type 13698767877. KPLC token meter (R). The customer’s credit balance is depleted each day as they use electricity until the units are depleted, at which point the consumer must top it up. In this video, we are showing Utility Electricity Customers and Electric Mar 8, 2023 · KPLC will generate a prepaid token, which will be send via sms. How to check the KPLC meter registration name via SMS? To check if your account is registered under the KPLC upgraded bill system INCMS, send the first part of your account number (without the -01) to 95551, preceded by the word status. If for some reason you do not know your Kenya Power meter number you can retrieve it from the prepaid meter box . of Meters Required ADMD Previous ADMD Otherst (Please specify)i FOR OFFICIAL USE ONLY Customer Application Number House No/Name NO, of Meters Account Number # A confirmation SMS will be sent to your phone from M-PESA. That is how much the KPLC token meter costs. Key in the ‘Token’ numbers given via SMS and you will have successfully loaded your prepaid meter with KPLC Token units. 5. Attempt to plug the CIU into a neighbor's house to determine if the CIU itself is faulty. kplc. Dec 6, 2022 · Select “Latest Token” Enter your prepaid meter account number. Customer Service. Welcome to "Johwatech" Electrical Contractors Ltd, Your Engineering YouTube channel. 6. Enter the amount you wish to spend on tokens. About Kenya Power. The process is easy and will not take you more than Feb 15, 2024 · Via KPLC Self-Service Portal: Access the portal, navigate to ‘Bill/Meter Query,’ enter your KPLC account number, and click ‘Search’ to view your token transactions. 5 units they currently receive. Step 3: Send the message to 95551. Input the amount you want to pay. Maybe you have been wondering how do I know my token meter number without visiting the KPLC Station. E-bill – how to check KPLC token balance. 3, down from the 45. . Having settled on the meter number, you can then load Feb 27, 2024 · *Buy KPLC Tokens via USSD 977#: Dial *977#. How to pay your postpaid electricity bill with M-PESA Select Pay Bill from the M-PESA menu. Citizens are constantly seeking ways of how to load KPLC token to ensure an uninterrupted supply of power. Kenya Power Industrial Attachment. Oct 10, 2021 · 1. We are encouraging all customers apply online https://selfservice. Mar 4, 2023 · Often Kenya Power schedules their employees to visit the customers and handle the issue at the meter location. Read also Safaricom Shares Simple Tips on How to Get M-Pesa Business Till in 10 Minutes, Updates on Challenges Most houses in Nairobi have migrated from post paid KPLC meters to pre-paid KPLC meters. In recent years, the company has invented convenient methods for Kenyans to renew their electricity bills. Feb 21, 2024 · Consequences of Bypassing KPLC Token Meters. Corporate Profile. Low Power Supply: Inadequate power supply to the meter. Once you receive the codes; Enter code 1 to reset your meter; Enter code 2 to Dec 9, 2020 · Mark you, if you click on ‘Postpayment Electricity’, what you will end up getting is the old-style Kenya Power postpaid meter – yet what you wanted is Kenya Power token meter. Feb 15, 2021 · A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. Alternatively, you could contact the KPLC prepaid meter customer care. Check wiring connection: Ensure proper wiring without Jul 18, 2024 · Kenya Power. Reset if tripped. There is also the option of visiting a Kenya Power office near you, and applying for a Kenya Power token meter from there. It ensures that the units are safe by preventing replication in the system. Kenya Power KPLC prepaid meter Customer Care, Contacts. Account Balance: Check your KPLC account balance through the ‘bill/meter query’ menu or by checking the last KPLC token. Before we dive into the details of purchasing KPLC tokens through M-PESA, let's clarify what KPLC tokens are and the significance of prepaid meters. ye gi ge nq sg bl th iu ef ty