How to check kplc meter number online. May 12, 2022 · KPLC PostPaid PayBill Number.
You can check your electricity bill using your mobile phone. Send the message to 97771. How to check KPLC account name via SMS service. You will be directed to a page where you are required to input personal details to open a KPLC online account. Power Cycle the Meter: Disconnect from power supply. Read more in the article. KPLC Customer Account Login KPLC SMS number – 95551 or 0703 070 707 | 0732 170 170 KPLC Telephone Number – 0203201000 KPLC Email Address: customercare@kplc. Jazapay. As of 2024, the importance of staying updated with your electricity consumption and charges cannot be overstated. You must provide them with the transaction details and the precise meter number for which you wish to purchase tokens. To get your KPLC eBill statement, follow the following steps. I. Select meter number. For ACTARIS meter numbers, press 100 enter or # 2. If you have not received your balance sms or nothing happened, you have probably typed in the wrong meter number. 8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills. If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. 4 million meters will be upgraded and listed the steps to update prepaid meters; The electricity distributor noted that customers will receive two codes via the short message service (SMS) Once a customer receives an SMS to update their meters from Kenya Power, they will key in the codes to reset and update them Jan 31, 2018 · KPLC requires that you indicate your meter number/account number, and, the nature of your problem. ke Jul 9, 2022 · KPLC Online portal. Jul 10, 2022 · Create a new message and type only the first part of your account number i. Domestic Customers Application Procedure. Contacts. Enter the amount you would like to spend on the tokens. Therefore, if you check your message's history, you will find your account number. 5 will apply. To check your balance on the Kenya Power website, follow these steps: Jul 18, 2024 · National Contact Centre. The process of how to load KPLC tokens is easy. Here are the steps: Alternatively, you can check your token balance by emailing your meter number to kplc. Planned Power Interruptions. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. May 16, 2024 · The first thing to do is to ascertain that you are entering the correct 20-digit recharge token into the CIU. Remember to include the first part of your account number in the message or email. Enter this number into your KPLC meter to load your purchased electricity. Explain the situation to the customer service representative and provide all necessary transaction details. Various prepaid meter A quotation is valid for ninety (90) days within which payment can be made via the following channels; Electronic funds transfer (RTGS) to KPLC Bank Account No. Dial 804, then press enter or # CONLOG Meter Box. g if your account number is ‘45678-09’, you only input ‘45678’. The last option is to check the KPLC meter ownership through the KPLC website. ke May 30, 2022 · If there is an additional wiring connection to and from the meter that can be seen. You will need to set up an account. Okoa Stima Service: This service, a collaboration between Kenya Power and Safaricom, offers an emergency credit facility for purchasing tokens. Feb 15, 2021 · Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 2. Update Token Meter Yako FAQs. Here is the list of the various ways available to all KPLC customers for checking their bills: Via SMS; KPLC bill via USSD code *977#. You do not even need a smartphone since you can use the USSD option. If the issue persists, contact Kenya Power for professional assistance. . 1. Prepaid services. Our Telephone Number. ke, and you’ll get an immediate reply with your account amount within a few minutes. 7. Aug 26, 2023 · Enter KPLC's business number, 888880. Wrapping up. After that, you can view your token purchase history. Learn how to find your meter number, location, balance, and owner information effortlessly. However, you cannot do all this efficiently if your KPLC token meter is not connecting. How to check your KPLC Bill Online. When you notice you’ve entered the incorrect account number, you can contact customer service via Facebook or Twitter. The KPLC prepaid meter number is the most crucial factor when purchasing and loading tokens. Management Team. 6. Jun 13, 2022 · HEXING Meter Box. How to check KPLC meter number. Board of Directors. Dec 6, 2022 · Enter KPLC email address bill@kplc. Enter the account number, which is the meter number. I am sure what brings you here is to know how to unlock KPLC token meter. USSD Code Token History. Jan 14, 2021 · The KPLC prepaid meter number is the most important factor in the purchase of tokens. Jan 13, 2024 · You must enter KPLC's Paybill number (888880 or 888888), your meter number as the account number, and the amount you wish to spend on tokens. The Procedure To know your Kenya Power prepay meter number follow the steps below: There is also a KPLC Android App which you can download from the Android Playstore or IOs for the above functionality and check your KPLC online bill conveniently. How to check token meter number. Enter your meter number; Specify the amount of money you wish to spend: The maximum sum is Ksh. Following these detailed steps, you can purchase KPLC tokens using Airtel Money. How to Fix KPLC Token Meter Not Connecting. Jul 7, 2024 · Kenya Power revealed that 7. 100; Enter your Equitel line PIN; Confirm the transaction details by replying with “1. The following are steps to follow; Visit the KPLC website by clicking this link Select the My Bill tab from the drop-down menu. Online Assistance: If available, check if KPLC offers online assistance or a customer portal. In the subject field, enter your token meter account number Click Send Within seconds you’ll receive an email from KPLC detailing your token balance. If you are a customer, you can conveniently settle your KPLC electricity bill via M-Pesa from the comfort of your home, using the KPLC paybill numbers: 888888 for postpaid or 888880 for prepaid customers. Type the first part of your account number in the message field. One must access the website online through their address Have you forgotten your prepaid meter account number? The codes to retrieve the Kenya Power meter number depend on the make of the meter box you have. Application Apply online by login to https://selfservice. You can reach KPLC customer care by dialing 0703070707 or 0732170170. Meter number: The number assigned to your prepaid electricity meter. 8. (Courtesy) Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. E-bill is an electronic email linked method used to check kplc prepaid token balance. It’s beneficial when you're short on funds but need Feb 2, 2018 · Kenya Power launched out prepaid digital meters in 2009 as a pilot and then was rolled out later which now allow consumers to use the units they have paid for as the mode of payment by purchasing a recharge card consisting of a 20 digit number similar to a mobile phone airtime scratch card then keying in the number on the meter. If you are not sure about the purchase, you can cancel the transaction within 25 seconds. ke 4. ke in the send to box; In the subject field, enter the first part of your account number. How To Get Kenya Power Statement. 35,000. After clicking, there are two options select meter number; In the search box, enter your KPLC meter number, which is 11 digits Visit the site Kenya Power | kplc. View Your Account Number: After entering the code and pressing the enter symbol, your 11-digit account number will be displayed on the meter’s screen if the process is successful. For example Feb 17, 2024 · There are five popular KPLC meters you will come across. ke) and Pay Online (via RTGS to KPLC Bank Account No. Therefore, know the meter installed in your house, check below what to do, and get the account number. Here is how it goes. 35,000; Enter your four digits secure M-Pesa PIN; Verify all details and press Ok. To check your KPLC bill on the phone; Type the first Feb 27, 2024 · Visit the nearest KPLC office in person. ke Jun 13, 2022 · Checking Meter Ownership Via KPLC website. But if you are reporting an outage due to faulty lines and equipment you may need to provide a detailed description. Getting Electricity. Shenzen Meter Box Feb 12, 2024 · However, the utility of these systems hinges on the user's knowledge and ability to interact with them effectively. +254 203201000 Feb 11, 2024 · 1. Checking Kenya Power prepaid debt via email. Kenya Power has introduced a service, under the *977# USSD code, that will enable its prepaid and postpaid customers to manage their bills. You are redirected to another page where you are required to enter your account The KPLC meter number can be found in your home’s prepaid meter box. The Company’s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; building and maintaining the power distribution Dec 6, 2022 · All you have to do is compose a message with your meter account number and send it to 97771. Apr 12, 2022 · There are several ways you can check your KPLC bills both online and on your phone. To get your metre number on Conley Meter Box, kindly press #100 with the Enter key. Please follow these instructions to know your Kenya prepay meter number. There are two options, Account reference and Meter number. 100 - Ksh. May 12, 2022 · KPLC PostPaid PayBill Number. e 998877-01, just type 998877. KPLC CIU Meter Not Connecting. Up to this point, the information is just an overview. May 17, 2024 · Enter your meter number; Your latest transactions will be displayed; How to retrieve a KPLC token message online? Like the MyPower app, the KPLC self-service online portal is free; all you need is internet access. Have the C. Related Articles. They include: HEXING – to retrieve the meter number, dial 804 and press either # or enter. Feb 28, 2022 · The message sent possesses the respective account number. Feb 10, 2021 · Including your KPLC balance. Attach the following Dec 6, 2022 · After installing the Application, you register an account and follow these steps to check the last token: Launch the App; From the menu list, select my bill/my token, which is the first option. • E-bill registration. KPLC e-Bill Statement. Request their assistance in reversing the tokens to the correct account number. How can I prepare for Update Token Meter Yako? Feb 15, 2024 · Access the KPLC Self-Service Portal: Log in to your KPLC self-service account using your registered credentials. Jun 13, 2024 · KPLC prepaid token. Carry your national identity card, the correct meter number, and all the transaction details along with you. Low Power Supply: Inadequate power supply to the meter. In the email message field, type in your account number (The first part only before the hyphen e. Under the new service, the Company’s 1. It allows you to check your KPLC token history and much more. , 0200 xxx xxx x) and click ok Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. Enter Kenya Enter KPLC number 95551 in the Send to box in the message field, On the subject, enter your KPLC account number; Click send button; You’ll receive a response within minutes from KPLC detailing your KPLC prepaid meter debt. Apr 19, 2021 · On the subject field enter the first part of your Kenya power account, which is 557799 for 557799-01. ke; Once there, click the menu section written Bill/Meter Querry which will redirect you to another tab. What happens during Update Token Meter Yako? The process involves updating the prepaid meter software. ) and sign the Supply Contract (see forms below). Dec 14, 2023 · Understanding KPLC Meter Connection Issues The Role of KPLC and the CIU System. Prepaid Token Re-Allocation Form. Attempt to plug the CIU into a neighbor's house to determine if the CIU itself is faulty. Enter your M-PESA PIN and await a notification from KPLC containing your token digits. KPLC will then generate prepaid token valid for your meter and send it via SMS. To understand what electrical meter. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No. Email Us. Jun 13, 2022 · In the send, enter KPLC email bill@kplc. Select the ‘My Bill’ option. Press 59698686 followed by meter number, then press ok. Dial #100, then enter or press # SHENZEN Meter Box. You’ll receive an automatic email response from KPLC within minutes with the debt of tokens. By following these steps, you can effectively 26 th August 2020 …. All KPLC prepaid customers using HEXING meter brand can check the account number through dialing 804, then press enter or # Check KPLC CONLOG Meter Number. If the token is not going through, prove you bought the recharge token for the correct meter number. To check your post paid Kenya Power and Lighting Company (KPLC) tokens via email, simply: Compose a new email. Feb 27, 2024 · For Shenzen meters, input code 65. Wait 30-60 seconds. You will be provided with an Application Reference Number instantly. Bring your national ID, the correct meter number, and all transaction details. ke; Open the tab My Bill which will redirect you to another tab where you might be required to enter your details to create a KPLC online account. Have you forgotten the number of your Kplc meter? Don’t worry. 888 888 for postpaid users; Key in your full Kenya Power meter number in the format 123456-01; Input the amount to be paid for your KPLC bill ranging between Ksh. Wait for a few minutes and check your inbox for KPLC’s reply; How to check your balance through the Kenya Power website. Contact KPLC Customer Care May 2, 2024 · Well, this is possible by sending special code provided by Kenya Power to particular number through SMS after which units will appear magically into meter of customer involved Buy Tokens Online For those who prefer everything done online then worry no more because it can still happen even with purchasing these items too. Add bill@kplc. Jun 13, 2022 · It is straightforward to verify your KPLC account name by either of the options below. Wait for a confirmation message from KPLC confirming Feb 11, 2024 · Kenya Power and Lighting Company (KPLC), the primary distributor of electricity in Kenya, has embraced technology, offering several online avenues to check and pay for electricity bills conveniently. However, this is optional. ke, submit with the applicable documents . Investor Nov 28, 2023 · KPLC will generate a token number specific to your meter and send it via SMS. Self-Service Portal. ke or sending an SMS, with your meter number, to 95551 (you will pay KSH 5 per SMS). kplc. Now let’s dive into understanding how to check the KPLC meter number. Please note that a services fee of Ksh. If you have the application installed on your phone, the steps involved are as follows: Tap on the application to open it. In addition to checking their balance by SMS and email, Kenya Power customers can also check their balance on their website. About Kenya Power. Corporate Profile. ke to the email section and send a blackmail. The PayBill Number for KPLC PostPaid is 888 888 How to buy tokens via M-Pesa for PrePaid Customers Go to your M-Pesa menu and select Lipa na M-Pesa; Select pay Bill and enter KPLC business number as 888880; Enter KPLC account number (enter your KPLC prepaid meter number e. The KPLC prepaid system offers a convenient way to monitor and budget your electricity use. ke. Kenya Power Regions. (Normally, the meter number has 11 digits. Using USSD Codes : Dial *977# and follow the prompts to select prepaid services, then choose the option for the latest token. KPLC token meter (R). KPLC eBill Statement. Electricity supply has been made better through this company and the use of technology made it even better to buy tokens. Enter your Mpesa pin, then press ‘OK’. If you try the above options and cannot get the account number, the best option is to contact KPLC customer care for assistance. 5. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter’s software. Amount of tokens: Specify the desired number of electricity units you wish to purchase. If you're a postpaid customer, follow these steps to pay your bill: Choose "Pay Bill" in your M-Pesa menu. How to check KPLC token balance through calling KPLC customer care Oct 23, 2022 · Support Service Number: +254 20 3201680; KPLC Online portal. ) Cheque to KPLC (Quote your application reference number and contact number overleaf of the Oct 26, 2020 · 7. ke published an article on how to load KPLC token and check a prepaid meter number. KPLC account number or meter number. Check wiring connection: Ensure proper wiring without intertwining. 10. 100 and Ksh. Send the email. Jan 23, 2020 · Learn how to check your Kenya Power Bill Balance either online or via SMS as of 2018. Check KPLC bill using the self-service portal online; Using KPLC e-bill service. Feb 15, 2024 · Via KPLC Self-Service Portal: Access the portal, navigate to ‘Bill/Meter Query,’ enter your KPLC account number, and click ‘Search’ to view your token transactions. May 25, 2021 · You can easily check your Kenya power postpaid electricity bill at the comfort For example if your meter number is 32672173-98, the send 32672173 to SMS number Nov 16, 2017 · Below are the USSD to dial on the different types of meter to get your prepaid metre number; Conley Meter Box. Enter your Pin number and press OK. You can also use the app to pay bills, manage accounts, report faults or outages, and more. Dec 15, 2023 · 2. Mar 20, 2018 · READ ALSO: KPLC token delay. For HEXING meter numbers, press 804 enter or # 3. From retrieving the meter number—a unique identifier for your electricity account—to understanding the balance and how to top it up, each step is critical. How Do I Check My KPLC Meter Online. How to reverse KPLC token bought to the wrong meter by Contacting KPLC via social media. When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. Dial *977# or +254 203201000. In Kenya, when we talk about electricity, the first name that often comes to mind is the Kenya Power and Lighting Company (KPLC). You will receive a confirmation SMS from M-PESA for the transaction. Nov 11, 2020 · Are you constantly struggling to get your KPLC Token number every time you want to load tokens? You can easily check your KPLC Token number by dialling *977#. Read on to understand the step-by-step procedure for Kenya Power check balance. Here’s how to get it back. However, the Kenya Power and Lighting Company (KPLC) has a Jan 16, 2023 · Ensure you are at your meter box when following the prompts, and use the correct code for your meter brand. This number represents the amount of prepaid electricity you've purchased. Another way to do this if you are a long-time client for the electricity distributor is via checking out the letters they used to send via the post office. U (TOKEN METER) connected to the wall socket and switched on. Customer Service. For SHENZEN meter numbers, press 65, then enter 5. g. You will then receive a text message with the amount to pay and the due date. 2: Receive external works, meter installation and electricity flow. To use Jazapay, customers can simply dial *415#, choose the KPLC option, and follow the prompts to buy prepaid tokens. Nov 26, 2019 · Method 2: Visiting Kenya Power and Lighting offices. • Prepaid token Jun 17, 2024 · 1. Here's how you can do it; On your phone dial *977# Choose Prepaid Services (Token) Select Latest Token option Select your Meter Number from the choices The Aug 24, 2018 · The first option is to check the token meter for a real-time KPLC tokens debt balance, while the second method is through using the e-bill method. In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number. You can check the KPLC account name by sending an SMS to KPLC as if you are requesting your bill, and they will send in a bill entailing account name linked to the meter number. Faulty Components: Substandard or counterfeit meter components. View Available Accounts: Upon login, the main window will display a list of all your available accounts. It is pretty simple and gives you all information regarding your electricity account and is also used to make queries. 0104074121608 Mobile money (Pay bill number 888899, Account No: application reference No. Click on the My Bill/My Token option. Check Meter Number: To identify your meter number, navigate to column 5 of the displayed information. 500,000 while the minimum, Ksh. You can also check the KPLC bill online by visiting the KPLC online portal. Dial 100 and then press enter or # HEXING Meter Box. Use your KPLC account number as the subject of the email; Write a blank email to [email protected] In addition, you can easily buy or sell KPLC tokens by following a simple procedure. Apr 25, 2022 · Below are the different ways to check your KPLC bill: Check Kenya Power Bill by SMS. e. 6 million customers (as at April 2014). ” You will receive a transaction confirmation SMS from Equitel. Input your account number; Click search; You will get your bill balance. An SMS may look like Stima#98765345# no power. To do this you need to visit the official website of Kenya Power through www. Enter the token into your Consumer Unit. Feb 22, 2023 · Once you’ve downloaded it, enter your KPLC account number or meter number. 1: Apply Online (https://selfservice. Kindly doble check your meter numbers and correcty type them in and send to 95551. Aug 31, 2022 · Kenya Power. The USSD code is another way to check your token purchase history. Visit Kenya Power offices: Seek assistance from Kenya Power’s customer service. If you don’t want to create anything, click the bill/meter Mar 15, 2022 · The Kenya Power app allows postpaid customers to check their electricity bills. To get your metre number on Actaris Meter Box, please dial 100 and press either enter or the # key. Here is how to go about it: Visit the KPLC website kplc. KPLC sells electricity to millions of people country wide. KPLC Tamper Code. What you need This procedure needs you to be at your meter box. Reconnect and check if resolved. For CONLOG meter numbers, press #100 enter or # 4. The SMS cost a standard fee of Jul 10, 2022 · To do this you need to visit the official website of Kenya Power through www. co. If you follow the above steps on how to reset your KPLC token meter, your electricity supply will be uninterrupted. If your meter brand is CONLOG you can check the account number by dialing #100, then enter or press # SHENZEN Meter Box Jul 23, 2021 · Tuko. • Bill balance request. How To Activate Pay Bill Number (2021) May 23, 2024 · KPLC token meters have various uses, ranging from reloading tokens to checking your meter number and electricity usage. 3. Feb 21, 2024 · Power cycle the meter: Disconnect the power source for 30-60 seconds and reconnect. Confirm if all the details you have entered are correct and press OK. By following these steps, you can easily retrieve your KPLC token account number directly from your meter box. Use your KPLC account number as the subject of the email; Write a blank email to bill@kplc. Every meter KPLC installs comes with a unique number that is used for billing or buying tokens. Apr 15, 2021 · Are you looking for a way to load the KPLC token and check your prepaid meter number? If yes, then this informative article is for you. Kenya Power KPLC prepaid meter Customer Care, Contacts. Input your meter number. You will receive an automatic reply with your account balance details. Paybill KPLC | KPLC Token Paybill Number. Input any amount you’d wish to pay, however it should always range between Ksh. Kenya Power and lighting company (KPLC) Contacts Oct 10, 2021 · The process involves updating the prepaid meter software. How do I enter KPLC tokens into my meter? To load KPLC tokens into your prepaid meter: On your meter, locate the token entry section or display. Worry not though. • Billing complaints & suggestions. Jul 17, 2023 · The Kenya Power and Lighting Company (KPLC) is the sole electricity distributor in Kenya, serving millions of consumers across the country. CIU-PLC – press 75# to retrieve your meter number Nov 5, 2020 · There is also a KPLC Android App which you can download from the Android Playstore or IOs for the above functionality and check your KPLC online bill conveniently. Kenya Power will later generate prepaid token valid for your meter and send via SMS. Jun 27, 2018 · Enter 888 888 Kenya Power’s business number ; Key in your full Kenya Power meter number, that is 113355-01. Jun 21, 2021 · Kenya Power has launched a self-service portal to enable customers to conveniently apply for electricity connections from the comfort of their locations. Most of the residences in Nairobi have moved from paid KPLC meters to prepaid KPLC meters. E-bill – how to check KPLC token balance. A quotation is valid for ninety (90) days within which payment can be made via the following channels; Electronic funds transfer (RTGS) to KPLC Bank Account No. ke Oct 23, 2022 · One is when you purchase tokens via M-Pesa and the 14-digit token number delays. ) Cheque to KPLC (Quote your application reference number and contact number overleaf of the Jan 16, 2024 · KPLC token account number? ACTARIS Meter Box. Additionally, you can check the KPLC meter registered name through the KPLC website. Actaris Meter Box. Once it accepts press 1275 4194 1448 6450 5970 then ok; Once it also accepts key in the meter number Jul 9, 2024 · Alternatively, you can check your token balance by emailing your meter number to kplc. Jazapay stands out as a digital platform that simplifies the purchase of KPLC tokens directly from your M-PESA account. How to check KPLC prepaid balance through USSD Feb 28, 2018 · Key in the Kenya Power business number, i. Here is a very simple procedure of how to Jun 14, 2024 · Key Features include: Postpaid services. 97771 or 0703 070 707 | 0732 170 170. The other option on how to check KPLC prepaid meter debt is to send an email See full list on tuko. The process of getting a KPLC account from a meter differs according to the meter box manufacturer. As the primary electricity provider, KPLC ensures power flow to our homes and introduces innovative solutions for better service management. It is super effective with almost impromptu responses to their clients. customercare@kplc. Request a tamper code: Contact Kenya Power for a reset code. Then send the blank message to bill(at) kplc. How To Unlock KPLC Token Meter 26 th August 2020 …. ) 6. So, how do you fix it? A woman paying her KPLC token through her mobile phone (L). Enter your secure M-Pesa PIN; Confirm the details; Lastly a confirmation message will be sent via SMS confirming payment received. How To Buy Prepaid Tokens Via Mpesa. Press 65, then enter. Paying Postpaid Bills via M-Pesa. ; The second one is when you purchase a token, successfully receive the token number, feed it into the meter, and submit but the token fails to recharge immediately. 9. ACTARIS – retrieve the meter number by dialing 100 and then # or enter; SHENZEN – to get your meter number, dial 65 followed by # or enter. • Submission of meter readings. USSD & Telephone Number . You will be given detailed information on how to load the KPLC token and check your prepaid meter number. Feb 14, 2024 · Discover how to easily check your KPLC meter registration details using the KPLC self-service portal. SMEs Applications. Oct 21, 2021 · Select the KPLC business number for prepaid. If you are against this, click on the ‘bill/meter query’ tab to your right. Dec 8, 2023 · Visiting Kenya Power and Lighting Offices: If social media isn't your thing, you can visit KPLC customer care offices in person. gj gu ry gt gx qt dt lm wd wp