KYC stands for "Know Your Customer," a process Moniepoint uses to verify your identity for secure transactions. Nov 10, 2023 · The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests. Twitter. Tap The ‘Contact Us Tab. Moniepoint Business banking helps you grow your business. Call +234 700 888 8328 (App & Card queries) Call +234 700 888 8329 (POS Business queries) Chat on Whatsapp with +2349165998936; Email: customerservice@opay-inc. Nigeria Credit/ Loan Officer Statesman Microfinance Bank Plc May 2010 - May 2015 5 years 1 LinkedIn: Moniepoint Nigeria. 3. Step 3. 1. Response time is crucial in customer service, and Moniepoint understands this. This number is very easy to remember. Palmcredit Customer Care Email Address. May 4, 2023. Faith. Jul 29, 2023 · OPay Customer Care. Updated December 13, 2023 19:49. com or by phone at +234 1 700 7777. Monnify is a payment gateway for businesses to accept payments from customers, either on a recurring or one-time basis. com with any questions or concerns. Get it on. 5% interest rate, Moniepoint also charges a flat rate of N100 for withdrawals above N20,000. Does Moniepoint have a USSD Code? 108K Followers, 9 Following, 770 Posts - Moniepoint Nigeria (@moniepointng) on Instagram: "We are powering the dreams of businesses and people through banking, payments, loans, and business management tools. Now, let’s answer some questions you might have concerning the Moniepoint USSD code and its functions. Moniepoint Group. Get a debit card from the bank that provides Nigeria’s most trusted POS terminals. Some of the key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services. May 5, 2023 · Here is how to contact moniepoint customer care. Follow company guidelines and procedures for communications with minimal Jul 25, 2023 · Both Moniepoint and Monnify began to see rapid growth and adoption. Mar 26, 2024 · Job Vacancies at Moniepoint Inc. Powering financial dreams in emerging markets. com; How to Make a Jun 10, 2022 · Moniepoint Customer Success Officer. MoniePoint is a financial technology company based in Lagos, Nigeria that provides digital financial services, including bill payments, airtime and data top-up, money transfers Jul 12, 2024 · All you have to do is add the WhatsApp number +234 9090 901 901 to your contacts and send a message. WhatsApp Number: +234 908 843 0803. Customer Support: One of the factors people consider before using any financial app is customer support. Open an account today. Bemigho Awala Kano is a city for both indigenes and visitors. net. Moniepoint MFB was also awarded by the CBN in 2022 as the most inclusive payment platform in the country. Email Address: support@moniepoint. How to Utilize Access Bank Customer Care Contact Details: Phone – Dial any of the phone numbers provided above to get in touch with the customer care team. With the app, you can send and receive monney instantly. If you have difficulties reaching them with the phone line, you can send them an email. Moniepoint came in second with a 20% share. Do not hesitate to contact us if you have any further questions or require additional information. For example, Opay offers support through phone calls, email, and live chat. Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them Jun 13, 2024 · Open your Moniepoint personal or business app and log into your account. ) Mar 2023 - Present 1 year 3 months. You can always send inquiries, complaints, or requests to support@palmcredit. Business Banking. Moniepoint is indeed a legitimate financial technology company operating in Nigeria. Initializing Dec 13, 2023 · Demilade Egbowon. Moniepoint Inc, (formerly TeamApt Inc) is a fintech company founded by Tosin Eniolorunda in 2015 that is focused on providing financial solutions for businesses. Apply for a loan. Subject. You can get customer care at the Moniepoint Website Contact. 00; Daily Debit Limit: ₦300,000. Call Moniepoint’s customer support hotline at 012345678 and follow their instructions for assistance. Moniepoint restricted my account, I reached out to customer care on call nobody answer me,I also messaged them on WhatsApp someone finally answer me and I told her I am under age and did not have bvn she told me to wait for 24hrs they will unrestrict my account but they didn’t and none of the customers care reply me again or pick call,also I am a student Migo WhatsApp number is one of the fastest and easiest ways to contact the company and get an immediate response within the period of 9 AM- 5 PM. The customer success representative is the first port of call for customers and should be the internal advocate for the Jul 1, 2024 · Moniepoint is the best banking solution for your banking needs. Feb 21, 2023 · Moniepoint’s customer care number. The largest group, making up 43%, is between 25 and 34. Customers can also visit a Moniepoint office to speak with a customer support representative in person. 30 June 2023 11:51. 5% of the transaction value for withdrawals between N1 and N20,000. 1). You can reach MoniePoint customer support via email at support@moniepoint. Moniepoint Surulere Office Address: 987 QRS Close, Surulere, Lagos. The Migo customer care WhatsApp number is +234 906 254 4444. With Moniepoint's user-friendly interface and excellent customer Your business is ready for the next level. By Editorial Staff. With a Moniepoint POS you can withdraw and deposit cash, and also make payments with any ATM card. MoniePoint Office In Ebonyi – Abakaliki. You can reach them in different ways. Moniepoint’s operations are subject to the regulatory framework set by the CBN, which includes strict compliance Oct 23, 2023 · The app allows you to easily manage your account settings, view your transaction history, and check your account balance. Wait for the call to connect and listen to the voice prompts. banking solutions. You can then provide your business name and set up a PIN for managing your account. For phone inquiries, users can contact Palmcredit customer care at 0700 7256 4357 (0700 PALMCREDIT). Fund your account and pay for the terminal. 01 888 9990 and + 234 814 150 00172. Select username & password. However, you can reach a Moniepoint customer service representative on Moniepoint. +234 Moniepoint POS withdrawal charges for transactions below N20,000 attract a 0. Click Card Option. Moniepoint support email: support@moniepoint. How can I close my MoniePoint Account? If you are already a registered user and felt there’s a need to close your MoniePoint account you will need to contact MoniePoint customer support. It is regulated by the Central Bank of Nigeria (CBN) and holds the necessary licenses and approvals to provide financial services in the country. Oct 18, 2022 · Moniepoint restricted my account. Contact Moniepoint Customer Care. Another additional point that makes Paga’s phone number unique is its phone number. Our model gets smarter over time as more people share salaries on Mar 28, 2023 · Withdrawal/ card payment failed, customer debited, What do I do? Demilade Egbowon Updated March 28, 2023 12:58 We provide POS terminals that small and large businesses rely on to; accept payments from their customers via cards, print receipts for bank transfers, and track payments from walk-in customers. Provide your Bank Verification Number (BVN) and KYC details, and start face & ID verification. You can get access to your account through the Moniepoint online portal. Here are a couple of reasons why transactions can be abandoned or pending. Identify and address customer needs with a goal of total satisfaction, provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. OPay’s customer service is always ready to assist you and is available 24/7. To get your problems fixed, you can also travel to their head office in Lagos, Nigeria, located at 20 Opebi Rd. Enjoy reliability, convenience, speed, and tight security when you receive payments, manage operations, and transact. We recommend you review the privacy statements of those third-party websites, as Moniepoint is not responsible for those third parties' privacy or security practices. Fast & Secure Transfers You can use either our mobile app or USSD code to transfer money to friends, business partners or family in minutes. PalmPay Office Address in Nigeria (Updated List 2024) Africa's fastest growing fintech 2023/2024. Stanbic IBTC 3 years 7 months. Monnify offers an easier, faster and cheaper way for businesses to get paid on their web and mobile applications using convenient payment methods for customers with the highest success rates obtainable in Nigeria. Check Also: PalmPay Customer Care Number, Email and WhatsApp. for your business. Fund your newly created Business Account with a minimum of ₦21,500 for the POS Terminal and complete the request. Mar 4, 2024 · In June 2023, Moniepoint’s closest rival in Nigeria was Chinese-owned fintech OPay — backed by SoftBank Vision Fund and Sequoia Capital China. Can't find what you're looking for? Ask us anything Submit a request 2 days ago · Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. But as a starting point, consider the following list of Moniepoint POS commissions and fees. com for a prompt response from Palmcredit’s customer service team. Submit a request. Address: Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo. The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. Username Jul 1, 2024 · LinkedIn: Moniepoint Nigeria. How much do Moniepoint employees make? Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. Enjoy a business solution designed to help you grow. T. (Formerly TeamApt Inc. Jun 22, 2023 · Customer Officer at Moniepoint Inc. Moniepoint levies a fixed fee of N100 for transactions over N20,000. Learn More. . Its partner product, Monnify, hit a milestone of over $22 million daily in 500,000 transactions. WhatsApp. Attachments (optional) Add file or drop files here. SEND MONEY, BUY AIRTIME AND GET A DEBIT CARD. This simply means that you cannot log in to Moniepoint using your address. Also, they provide solutions whenever they are being called. It is a very hospitable city to clients. to 5:00p. Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing Can't find what you're looking for? Ask us anything Submit a request Mar 18, 2024 · The Moniepoint USSD code *5573# allows you to easily perform your quick, secure, reliable, and convenient financial operations, simply dial Moniepoint's USSD code *5573# with your registered phone number. Moniepoint Inc, (formerly TeamApt Inc) is a Moniepoint login is also the same as moniepoint POS login in case for those that search such query. Sep 22, 2023 · Every Moniepoint merchant and agent is also a member of a WhatsApp group with other agents, so they can discuss problems and share ideas. We’ll keep the list updated when we discover more of these codes. Note that this call will incur normal call charges. Moniepoint provides an all-in-one payments, banking and operations platform for businesses and their customers. Phone Number. Moniepoint office number: 08141500017, 09093170000 Apr 18, 2024 · Moniepoint customer care email; Check the detailed guide here to see how you can use these other channels. Apr 11, 2024 · Contact Moniepoint customer care: If you can’t find an email from Moniepoint, or if the instructions provided don’t work, you can contact the Moniepoint customer care team for assistance. Dec 6, 2023 · Job Purpose. Moniepoint Customer Care Number and Email. MTN Customer Care Number (From another network) 08031000180. Direct Sales Agent Customer Care Support Moniepoint Group May 2023 - Present 1 year 3 months. customercare@mtnnigeria. Tap on Order A Card. Y. We give you the money you need to grow your business and pay back quickly so you can reinvest in what matters most. This would help you be able to obtain a new ATM card. 00; Single Credit Limit: ₦50,000. You can contact PalmPay customer care by phone at any time using these numbers. Description. Oct 22, 2023 · MoniePoint Office In Delta – Asabi – Warri – Ughelli. To contact the palmpay customer care on phone, open your phone keypad and dial “+2 341 888 6888”. Customers may get in touch with Moniepoint’s customer care department through phone, email, or social media. They don’t delay because customer satisfaction is their priority. Select the language you prefer and provide the required information to resolve your May 23, 2024 · LinkedIn: Moniepoint Nigeria. Luckily, you can contact the Moniepoint customer care service in more than one Step 2. It's crucial because it safeguards your financial activities, prevents fraud, and ensures compliance with regulations, all while prioritizing your safety and trust in our services. Also see | Sterling Bank Customer Care Number: How To Contact Sterling Bank Customer Care Get verified. They can be reached through the Moniepoint app or by calling the Moniepoint customer care number (0814 150 0017). See also MTN 200MB For 50 Naira and 1GB For 250 Naira. Jul 29, 2023 · Moniepoint customer support is here to help. Please enter the details of your request. Moniepoint offer 24/7 customer care service, you can contact them through any of the below details. Pinterest. Account Management. Enjoy instant transfers, receive money, send money, buy airtime all from one app. I want to close my moniepoint account but i dont have access to my moniepoint app, please help me! Comment added 25 days ago. Customer Care Support Moniepoint Inc. Click on the "UPGRADE NOW" button. Your email address. This youthful energy offers a tremendous opportunity for socio-economic transformation through innovation, entrepreneurship, job and wealth creation. Beyond how truly tasking it can be dealing with tons of people (we know how people are), I learnt that there’s a deep satisfaction and sense of fulfilment that comes from being able to solve problems every day. You can get answers by visiting the Moniepoint Help Center on the website. Additional disclosures can be found in the resources section of our website. Check Also: May 29, 2024 · I’m currently a product manager at Moniepoint, but I started out as a customer support officer. Facebook. The Customer Care number is (0700-000-7242) or 0700-000-PAGA. Now let’s look at some favorite ask questions to help you understand the process better in case you have any questions we haven’t dealt with. MTN E-mail Support. A flat fee of N20 is charged for transfers through Moneypoint POS. Pay via bank transfer? Not a problem. However, if you want to contact Kuda Bank customer care on the phone, you can use the following phone number. For a list of accepted documents for address verification to upgrade to KYC Level 3, click here. OPay Customer Care Number. Oct 6, 2023 · For a better picture, I asked 7 customer service team members about their experience at Moniepoint. Apply today There is a Moniepoint 24/7 customer support services and you are expected to contact them for any problems you encounter : Moniepoint whatsApp number: 08141500017, 09093170000, 09030009613. Savings & S. You can contact them by calling their phone number, sending an email or using other means stated in this article. POS Payments Everything you need, right at your fingertips. The first step to getting in touch with Moniepoint is by going to their website. Moniepoint MFB has a wide range of personal banking services to help you manage your bank account online. Dial the phone number: +234 700 5832 5362. Step 2. Jun 16, 2024 · Both Moniepoint Business and Moniepoint Personal accounts have three KYC levels, each with different requirements and transaction limits. com; Contact us by calling 08141500017, 09093170000, 09030009613; How do i log complain on the moniepoint POS or platform To locate a Moniepoint terminal, you can use the Moniepoint Agent Locator feature on the Moniepoint website or mobile app. com or by phone at +234 (0) 700 666 4377 or 01 888 9990. While for Moniepoint, provide support to customers through phone calls and email. , Ikeja, 101233, Lagos. Customer care representatives are available from Monday to Friday, m. 0. From working capital loans, POS machines and business expense management, we provide complete banking solutions. Clients and tourists are free to take in the beautiful history of Kano. Victory Okoyomoh. Feb 26, 2024 · Customer Service Officers at Moniepoint Inc. Username. Moniepoint Microfinance Bank is the definitive bank for small and medium-sized businesses in Nigeria and is regulated by the Central Bank of Nigeria (CBN). MoniePoint Office in Kaduna – South – North Business Banking . Apply today Jun 16, 2024 · CAC (Corporate Affairs Commission) Documents. How do I contact Moniepoint customer service? To get in touch with Moniepoint customer service, you can: Send an email to support@moniepoint. You can reach Moniepoint by WhatsApp at +2348141500017 or send an email to support@moniepoint. 4. On their website, you can get the solutions to all your pressing Moniepoint problems such as if you want to close or deactivate your account. Follow the instructions provided by the customer care Dec 31, 2023 · With a commitment to offering top-notch support, Moniepoint serves over 600,000 businesses, processing a staggering 7 trillion Naira monthly. com, explaining your situation and intention to block your account. 00; Balance Limit More than half of the informal economy population is less than 34 years old. Moniepoint MFB received its license in February 2022 and helps over 2 million people Can't find what you're looking for? Ask us anything Submit a request Mar 10, 2024 · Customers can reach Moniepoint’s customer care team via email at support@moniepoint. Moniepoint office in Kastina State Login to Moniepoint . Share. You can reach their support team through the following support channels. Level 1: Requirement: Provide your correct BVN (Bank Verification Number) or NIN (National Feb 22, 2023 · Customer service for Moniepoint Loan. A. On the dashboard, locate and click on the menu icon in the top left corner. m. That’s all there is to know about MTN USSD codes. Here you can Submi t An Issue or chat live with a customer representative. You can message this number to get in touch with their customer support team and receive assistance regarding any queries or issues you may Feb 25, 2022 · Opay Vs Moniepoint POS which one is better (network,pricing, customer care, reliability)i hope you enjoy this video. Welcome | Moniepoint /about Mar 26, 2024 · The phone number for Palmpay customer service is 23417005700 in Nigeria and 0800725644 in Ghana. Jun 2023 - Present 1 year 2 months. Moniepoint Customer Care Phone Numbers. Click on it. How to set SMS alert on Moniepoint How to set SMS alert on Moniepoint Comment added 24 days ago. Oct 11, 2023 · Moniepoint Ikeja Office Address: 654 ABC Road, Ikeja, Lagos. When your Moniepoint-connected phone is stolen, what you need to do is to contact Moniepoint customer care. The phone line is available from Monday to Friday between 8:00 am to 5:00 pm (GMT+1). The Moniepoint app offers a wide range of features, which includes: Greater Reliability: The Moniepoint app is always reliable. Nature of Moniepoint Enquiry -. Moniepoint Email for Support: support The privacy practices of those third parties may differ from those of Moniepoint. In case you run into any issue with your account, you can immediately seek help from customer care by providing details as required. Need a business loan? Moniepoint offer a variety of loans for businesses of all sizes and stages. Didi Uwem. We activate a new terminal every 30 seconds; what this means for digital payments in Africa’s largest economy. Moniepoint customer care contact. Barely 2 years after its launch, Moniepoint became Nigeria's leading agency banking solution, processing up to $7 billion in over 120,000,000 transactions monthly. report reply. WhatsApp- 08141500017, 09093170000, 09030009613; Email – support@moniepoint. Moniepoint is an all-in-one digital financial services platform for businesses in emerging markets. Read also: The Complete List of POS Charges In Nigeria. Transfer, save, invest, and much more. Moniepoint Login With Online Portal. zendesk. It is easy to remember and also easy to code. These offices not only provide support and assistance to users but also serve as agent locations where you can perform various financial transactions. How do I chat with Moniepoint customer care? Moniepoint is an all-in-one digital financial services platform for businesses in emerging markets. With a specialized staff of customer care specialists accessible to help borrowers with any queries or problems they may have, Moniepoint offers outstanding customer service to its clients. Location/Address: 255 Warri-Patani Road. Moniepoint login with email is not supported on the Moniepoint app. Alternatively, you can ask for directions from someone who is familiar with the area. The ₦21,500 covers a ₦10,000 caution fee, ₦10,000 logistics fee, and ₦1,500 insurance fee for 1 year. Phone Number: +234 018889990. You can call this number between 8:00 am and 5:00 pm on weekdays to get help with any issues or questions you have about Kuda Bank’s services. Open an account. ) for Working Capital Loans - Customer Support Officer in Lagos, Nigeria for job seekers and professionals in June, 2023. com. Every business owner using our products gets a free business bank account to receive payments via bank transfers Moniepoint customer support is available 24/7 and can be contacted through various channels, including phone, email, and social media. Can Moniepoint be tracked? The palmpay customer care can be reached through various options. When you contact Moniepoint customer care, you will be given information on how to go about blocking your account. Moniepoint WhatsApp number: +23408141500017, +23409093170000, +23409030009613 Redundant systems: how Moniepoint engineers for financial inclusion. Make running your business even easier with a banking solution that meets all your needs. May 4, 2023 · Customer Care Officer at Moniepoint Inc. Get instant support for all your needs with Monnify's 24/7 Support. Attestation. Location/Address: 25 Nsugbe street, Water Works, Abakaliki, Ebonyi state. MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address, everything you may want to know as being shared in this article. But Moniepoint is better placed Experience banking that works. Mar 19, 2022 · MTN Customer Care Number (From MTN No) 180. Moniepoint POS only costs 0. Within the Moniepoint Business Banking app you can create your business bank account in minutes, receive or send money instantly, buy airtime, pay bills and request expense cards & POS terminals in less than 48h, on top of working capital loans for your convenience. Care to join me on this journey? Let’s go! First, I’m one of those people in a career that has nothing to do with what they studied. if you need further help, please reach o Mar 29, 2024 · The phone number is 0700022555832. Get started Join Us. . You will see your current KYC level and the steps required to reach the next level. ) for Customer Success Representative, Ore in Ondo, Nigeria for job seekers and professionals in March, 2024. What is the Moniepoint customer care line? Moniepoint’s customer care representative line is 01 888 9990. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale. Apply now and get the funding you need to grow your business! The kuda bank customer care phone number is +234 700 5832 5362. Don't feel like speaking to an expert? Find answers to your most commonly asked questions in the FAQ. Visit Moniepoint Website. A member of our support staff will respond as soon as possible. For those seeking contact details and assistance, this comprehensive guide explores various avenues to connect with Moniepoint’s customer care, including phone, WhatsApp, email, and its head office. Customer Success Representative However, if unfortunately you cannot locate their office, all hope is not lost. As Customer Success (Inbound/Outbound Calls), you will provide assistance to Moniepoint customers via Inbound Calls. On your Moniepoint dashboard, you will see an option labeled Card. Get reliable. As stated earlier, they respond very rapidly to complaints. Step 1. Palmcredit Customer Care Office Address: Jul 7, 2024 · 75 Salaries (for 57 job titles) • Updated Jul 7, 2024. 00; Daily Credit Limit: ₦300,000. However, if you want to lay a complaint to the Moniepoint customer care in Kano, here is their address:29, Sokoto Road, Nasarawa, Kano State, Nigeria. You can also reach the moniepoint customer care online and offline through the following contact informations: Phone Number: +234 018889990. But that’s just the tip. I’ll be sharing a bit of my background and how it’s helped to shape what I do today. Since 2019, Moniepoint’s technology has powered over 2 million businesses, offering all the payment, banking, credit and business management tools they need to succeed. Oct 24, 2023 · I love their banking but please let the moniepoint customer care try refunding people’ Money on time . You can search for a terminal near your location by entering your city, state, or zip code. Avoid failed transactions with other ATM cards. Easy to use: Utilizing your mobile Enjoy control and convenience in one app. OPay had a 37% share of the Nigerian point-of-sales agents network, according to the Nigerian Financial Services Report. Whether you are new to the company and are curious about their products or want to inquire about them, or you already are a Moniepoint business owner, their customer care is easily accessible and always available 24/7. Moniepoint Ranks 2nd on the Financial Times’ List of Africa’s Fastest Growing Companies. After you tap on the Card option, you would then need to click on the Order A Card option to successfully have your card. Moniepoint customer care numbers are 01 888 9990 and +234 814 150 0017. Here are the details for each KYC level: KYC Level 1: Single Debit Limit: ₦50,000. Jun 16, 2023 · Job Vacancies at Moniepoint Inc. mg kc wj eo dp zy ww mo hx fc